When you’ve made it to the executive suite, the impression you make will count even more than ever. Whether you’re meeting clients, board members, or employees, you’ll want to be punctual and professional to leave a great impression. Hiring an executive car service helps with both, and is a highly convenient way to get from A to B.
However, there are usually a few different services available, especially in big cities. The criteria below will help you choose the best.
Confirm Licensing and Checks
To drive for an executive car service in Australia, a clean driving licence is the only piece of paper you officially need. You can generally assume that all drivers of any legitimate service have one, but reputable services should provide evidence of this upon request. Most also have higher standards for their drivers. For example, drivers they hire must also pass criminal background checks.
Evaluate Fleet Quality
Private car fleets come with vehicles of different makes, models, ages, and conditions. But those offering “executive” vehicles should be providing something of a luxury service. As a minimum, you should expect them to use clean, well-maintained sedans or SUVs from brands noted for their comfort and performance. Mercedes-Benz, BMW, and Lexus are often used in executive car fleets worldwide. Remember that the vehicles will form part of your brand image when visiting clients.
Review Availability and Booking Options
The point of hiring an executive vehicle is that there is a car and driver available whenever somebody from your business needs it. That means you should check each provider’s availability, because not all offer 24/7 service, or service on holidays. If that’s something you need, you’ll want to look elsewhere. Also, see whether the method of booking and paying suits you. Some offer an app, while others still do business over the phone.
Assess Customer Service
With online or app-based bookings, you might not think about customer service as an important factor in your choice of provider. However, this is something that you will depend on whenever something goes wrong, like delays, last minute schedule changes, and disputes. Look for a service that responds quickly via your preferred method, e.g. phone, email, or chat. Avoid ones which are slow to respond or which don’t directly answer your queries.
Check Online Reviews and References
You might wish to start with this, or you could just use it as a final check before making your decision. Checking online reviews can yield some useful insights that you might not find out elsewhere. The trick is to scan the reviews for recurring themes, like whether clients are often commending their punctuality, or criticising their lateness. Focus on reviews from independent websites like Google and Trustpilot.
Conclusion
The right executive car service provider can take a lot of stress out of travelling for business. No longer will you be waiting at stations or unable to work while you’re driving. By using these criteria to make the right choice, you’ll be seated in clean, safe comfort while a professional licensed driver makes sure you reach your destination.
